"The Becoming a Trusted Advisor virtual training program was a game-changer. In fact many said it was the best training experience they ever attended. It was rich with practical new approaches, exercises, top notch assessments and tools to implement right away to increase revenue.
The online virtual delivery was interactive. The entire team was engaged and accountable throughout the program - and we've already seen the results.
I’d recommend it to any company looking to increase client focus and increase sales revenue."
"Some people have it, some people don’t. I didn’t actually know what ‘it’ was until I met Natalie. It is the ability to build relationships of trust with customers.
We had tried sales training and leadership training and they still didn’t get ‘it’. Then we took Natalie’s Building Customer Trust program.
She broke it down in a framework. With her interactive and pragmatic approach in-person and virtually, she taught all of our customer facing employees how to do it – how to confidently build relationships of trust with customers and how to become trusted advisors."
"The Trusted Advisor Program and Natalie’s message is applicable to all professional engineers.
Natalie brings a new meaning to customer focus and to building relationships of trust with customers.
Whether the engineer is client facing or project based, is working within a company or consulting on a project, we can all learn to build trust and we can all strive to Become Trusted Advisors to our customers.
I would encourage all engineers to take this as part of their professional development."