General Inquiries: For anything that doesn't apply to what has been listed on this website, please reach out using the SCHEDULE A CONSULTATION button OR fill out the LETS WORK TOGETHER form below.
Speaking Engagements: If you are looking for an experienced speaker for your next corporate event, get in touch with Natalie to find out how she can please and delight audiences of all sizes from 12 to 12,000.
Work Directly With Natalie: If you are the owner or senior leader of your company, Natalie offers very limited 1:1 engagements to address specific business situations. Email Natalie directly for an immediate response. Use subject line: 1 on 1 Consultation firstname.lastname@example.org
Custom Projects: If you have attended one of my live sessions or heard me speak on a broadcast or podcast and you want to inquire about engaging with your company, please reach out using the SCHEDULE A CONSULTATION button below to plan a program that suits your specific needs.
We help Manufacturing, IT, and Engineering Businesses and Organizations Grow Through Empowering Teams To Improve "Soft Skills" And Delight Clients No Matter What Role They Play.
Give your team the tools to succeed. Technical experts love solving problems, but often lack the soft skills to interact effectively with clients, leaving them frustrated.
After completing Trusted Advisor Certification, your technical staff will feel engaged and equipped to delight your customers, which increases repeat sales and decreases employee turnover.
Available in 2 formats:
The Group Program - Delivered quarterly (Sept, Nov, Jan, April)
The Corporate Program - Tailored to fit your company's schedule. Minimum of 8 participants required.
Have us facilitate your next inhouse training session. We can present in person at your meeting, or across the country by Zoom.
Customized to align with your industry
Tailored to fit your schedule
Available as a stand alone workshop or integrated into a long term program
Companies regularly tracking and utilizing customer analytics and data report 186% more sales growth than their competitors.
Utilizing customer experience data can help you find a root of a problem and fix it to help grow your business. Strategic insight and understanding will help you take a proactive approach to building loyalty and growing your business.
Reliable measurement instrument
For maximum impact
Provides in-depth, actionable insight